A leader creates an environment where people consistently perform to the best of their ability. Some of us are natural leaders, whereas the rest of us have to learn how to lead.
To be a great leader, you need to be many things. To achieve that, there are a number of essentials required. For instance:
Giving a clear sense of direction. If you don’t know where you are going, how do you know when you get there, or what path to take?
Understanding who the customer is. Who really is the customer? A customer is the recipient of a good, service or product. They could be internal or external.
Communicating clearly. What is it you are trying to tell them. If they get it wrong – perhaps they didn’t understand.
Being flexible. Accept change and implement it.
Taking risks but not to the detriment of your department or business.
Building a strong team around you. Have clear goals and objectives from the start. Delegate and regularly review. Respect advice and suggestions.
Listening with humility (be open to what you are hearing) and acting with courage. Be brave.
Earning reward through building trust. Build a culture of competence, honesty and reliability along with good communication and common vision.
Becoming a leader requires time and patience. If you would like some help, or your business would like a Leadership and Management course delivered to suit your business needs, then email email@example.com for more information.
This course is suited to existing managers, directors, these new to management or senior supervisors.